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蒼穹·汽車云客服管理：用自動化流程，鑄就長效客戶關(guān)系

汽車集團(tuán)管理 客服招攬 客服回訪 客服管理 蒼穹·汽車云  瀏覽：2737 發(fā)布時間：2025/05/26

<div class="rich_media_content js_underline_content autoTypeSetting24psection " id="js_content"><section style="-webkit-tap-highlight-color: transparent; margin-bottom: 10px; outline: 0px; color: rgb(89, 86, 86); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 13px; letter-spacing: 1px; min-height: 1em; text-align: right; visibility: visible;"> </section><p style="text-align: left; -webkit-tap-highlight-color: transparent; margin-bottom: 10px; outline: 0px; color: rgb(89, 86, 86); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 13px; letter-spacing: 1px; min-height: 1em; visibility: visible;"><p style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">蒼穹·汽車云客服管理，助力汽車經(jīng)銷商實現(xiàn)客戶關(guān)系的長效經(jīng)營<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">。<p style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">系統(tǒng)融合車輛檔案與客戶檔案，每日動態(tài)更新基盤客戶列表，精確識別保養(yǎng)、保險到期等關(guān)鍵節(jié)點，自動生成待回訪與待招攬任務(wù)，并自動推送節(jié)日祝福與到期提醒；<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">同時，閉環(huán)的客訴管理機制確保客訴處理及時高效，全方位提升客戶滿意度。<p style="text-align: center; -webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;"><img src="http://www.bfao.cn/group1/M00/0C/00/rBAALWg0MZ2AVoP6AATqcwY_bog913.png" _src="http://www.bfao.cn/group1/M00/0C/00/rBAALWg0MZ2AVoP6AATqcwY_bog913.png"/><span style="color: rgb(178, 178, 178); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 12px; letter-spacing: 0.544px;">蒼穹·汽車云客服<span style="color: rgb(178, 178, 178); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 12px; letter-spacing: 0.544px;">管理<span style="color: rgb(178, 178, 178); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 12px; letter-spacing: 0.544px;"> <span style="color: rgb(178, 178, 178); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 12px; letter-spacing: 0.544px;"><p style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;"><section style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;"></section><section style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; letter-spacing: 0.578px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 2em;">#Part 1</section><p style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-bottom: 16px; margin-left: 8px; outline: 0px; letter-spacing: 0.578px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 2em;">總基盤客戶客戶信息動態(tài)更新：系統(tǒng)依托客戶檔案與車輛檔案數(shù)據(jù)，<span style="color: rgb(35, 134, 238); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.5px;">每日動態(tài)更新全量基盤客戶信息，將車輛狀態(tài)、客戶畫像、會員權(quán)益、保險時間等關(guān)鍵數(shù)據(jù)集中展示，確保信息實時準(zhǔn)確，為后續(xù)精準(zhǔn)服務(wù)提供堅實基礎(chǔ)。客戶分層精準(zhǔn)分類：依據(jù)<span style="color: rgb(35, 134, 238); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.5px;">品牌、車型、車系、保險日期、保養(yǎng)日期等12+業(yè)務(wù)指標(biāo)維度，對客戶進(jìn)行全方位分類管理。同時，支持多維度篩選，助力客服經(jīng)理針對目標(biāo)客群制定個性化招攬策略，提升服務(wù)轉(zhuǎn)化效果。<section style="text-align: center;margin-bottom: 8px;"><img src="http://www.bfao.cn/group1/M00/0C/00/rBAALWg0MbOAR3a5AAeA0S7ht4w333.png" _src="http://www.bfao.cn/group1/M00/0C/00/rBAALWg0MbOAR3a5AAeA0S7ht4w333.png"/></section><section style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em; text-align: center;">總基盤客戶列表</section><section style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em; text-align: center;"></section><section style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em; margin-bottom: 8px;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">客戶標(biāo)簽自動標(biāo)記：<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">設(shè)置自動打標(biāo)簽規(guī)則，系統(tǒng)可自動標(biāo)記客戶關(guān)鍵特征<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">，如，在修在保客戶、準(zhǔn)流失客戶、待激活客戶等。基于客戶標(biāo)簽，招攬專員可按標(biāo)簽發(fā)起客戶招攬，助力提升招攬成功率。</section><section style="text-align: center;margin-bottom: 8px;"><img src="http://www.bfao.cn/group1/M00/0C/00/rBAALWg0Mh6AQJ5mAAPy7Hezn3E087.png" _src="http://www.bfao.cn/group1/M00/0C/00/rBAALWg0Mh6AQJ5mAAPy7Hezn3E087.png"/></section><p style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em; text-align: center;">客戶標(biāo)簽規(guī)則設(shè)置 <section style="margin-right: 8px; margin-left: 8px; letter-spacing: 0.578px; -webkit-tap-highlight-color: transparent; outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 2em;">#Part 2</section><p style="margin-right: 8px; margin-bottom: 16px; margin-left: 8px; letter-spacing: 0.578px; -webkit-tap-highlight-color: transparent; outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 2em;">客服回訪，高效溝通<p style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">回訪場景及規(guī)則設(shè)置：<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">系統(tǒng)內(nèi)置<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">新車銷售、售后維修、潛客來店等10大回訪場景。<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">根據(jù)不同的回訪場景，可靈活設(shè)置分配規(guī)則<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">，包括平均分配、顧問自行回訪或手工分配。同時，結(jié)合維修工單、保養(yǎng)周期等業(yè)務(wù)節(jié)點<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">，系統(tǒng)可精準(zhǔn)設(shè)定回訪任務(wù)的發(fā)起時間<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">，實現(xiàn)流程自動化管理，有效降低人工耗時。<span style="text-align: center;font-family: mp-quote, "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.034em;"><p style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">待回訪任務(wù)每日生成<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">：<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">系統(tǒng)<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">依據(jù)回訪<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">規(guī)則，每日自動生成每位顧問的待回訪任務(wù)列表，<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">確保按時回訪，避免遺漏。在回訪詳情頁，系統(tǒng)集成客戶畫像<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">，實時展示車主的維修歷史、過往回訪記錄等信息，幫助回訪專員快速了解客戶用車情況，使回訪過程更加順暢、高效。<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="font-family: PingFangSC-Light; -webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73);">此外，若在回訪過程中客戶提出投訴，系統(tǒng)支持<span style="color: rgb(35, 134, 238); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.5px;">一鍵生成標(biāo)準(zhǔn)化投訴工單<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="font-family: PingFangSC-Light; -webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73);">，推動問題及時跟進(jìn)并妥善解決，有效提升客戶滿意度。<section style="text-align: center;margin-bottom: 8px;"><img src="http://www.bfao.cn/group1/M00/0C/00/rBAALWg0MlCAaSyMAAPj1XzxPlc040.png" _src="http://www.bfao.cn/group1/M00/0C/00/rBAALWg0MlCAaSyMAAPj1XzxPlc040.png"/></section><span style="color: rgb(178, 178, 178); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 12px; letter-spacing: 0.544px;">客服回訪<span style="color: rgb(178, 178, 178); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 12px; letter-spacing: 0.544px;"> <p style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;"><section style="margin-right: 8px; margin-left: 8px; letter-spacing: 0.578px; -webkit-tap-highlight-color: transparent; outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 2em;">#Part 3</section><p style="margin-right: 8px; margin-bottom: 16px; margin-left: 8px; letter-spacing: 0.578px; -webkit-tap-highlight-color: transparent; outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 2em;">客服招攬，精準(zhǔn)出擊<p style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;"><strong style="font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; font-family: PingFangSC-Light;">待招攬任務(wù)每日生成<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; font-family: PingFangSC-Light;">：<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em;">系統(tǒng)基于車輛生命周期的關(guān)鍵節(jié)點<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em;">（如首保、二保、定保、保險到期等），精準(zhǔn)設(shè)置招攬規(guī)則，每日自動生成待招攬任務(wù)列表<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em;">，并智能分配至對應(yīng)顧問，確保招攬工作及時、高效開展。<p style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">標(biāo)簽招攬&主動招攬：<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">系統(tǒng)<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">支持按自定義標(biāo)簽招攬和主動招攬<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">，根據(jù)用車情況和客戶特<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">征，精準(zhǔn)定位目標(biāo)客群，量身定制個性化服務(wù)，有效提升售后轉(zhuǎn)化。<img src="http://www.bfao.cn/group1/M00/0C/18/rBABCmg0Ml6AEg3AAAdPQafiTXM974.png" _src="http://www.bfao.cn/group1/M00/0C/18/rBABCmg0Ml6AEg3AAAdPQafiTXM974.png"/><section style="text-align: center;margin-bottom: 32px;"><span style="color: rgb(178, 178, 178); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 12px; letter-spacing: 0.544px;">按標(biāo)簽招攬</section><section style="text-align: justify;margin-bottom: 8px;">招攬下推：招攬成功后，系統(tǒng)支持<span style="color: rgb(35, 134, 238); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.5px;">一鍵將任務(wù)轉(zhuǎn)為預(yù)約單或下推至保險登記單，實現(xiàn)服務(wù)流程無縫銜接，提升客戶服務(wù)效率！</section><section style="text-align: center;margin-bottom: 8px;"><img src="http://www.bfao.cn/group1/M00/0C/18/rBABCmg0MmmAKGD-AAkawgNaFzc210.png" _src="http://www.bfao.cn/group1/M00/0C/18/rBABCmg0MmmAKGD-AAkawgNaFzc210.png"/></section><span style="color: rgb(178, 178, 178); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 12px; letter-spacing: 0.544px;">招攬成功下推界面<p style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;"> <section style="margin-right: 8px; margin-left: 8px; letter-spacing: 0.578px; -webkit-tap-highlight-color: transparent; outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 2em;">#Part 4</section><p style="margin-right: 8px; margin-bottom: 16px; margin-left: 8px; letter-spacing: 0.578px; -webkit-tap-highlight-color: transparent; outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 2em;">客服提醒，讓溫暖與效率同行<p style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em; margin-bottom: 8px;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">基于車輛檔案與客戶檔案信息，系統(tǒng)支持設(shè)置多種自動化提醒流程，涵蓋節(jié)假日關(guān)懷、套餐到期提醒、到期保養(yǎng)提醒等場景。通過及時的關(guān)懷，提升客戶滿意度；用自動化的流程，減輕顧問工作負(fù)擔(dān)。<p style="text-align: center; -webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em; margin-bottom: 8px;"><img src="http://www.bfao.cn/group1/M00/0C/18/rBABCmg0M1-ATWX2AAnvJbAhxDE870.png" _src="http://www.bfao.cn/group1/M00/0C/18/rBABCmg0M1-ATWX2AAnvJbAhxDE870.png"/><section style="text-align: center;margin-bottom: 8px;"></section><span style="color: rgb(178, 178, 178); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 12px; letter-spacing: 0.544px;">客服提醒<span style="color: rgb(178, 178, 178); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 12px; letter-spacing: 0.544px;"> <p style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em;"><section style="margin-right: 8px; margin-left: 8px; letter-spacing: 0.578px; -webkit-tap-highlight-color: transparent; outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 2em;">#Part 5</section><p style="margin-right: 8px; margin-bottom: 16px; margin-left: 8px; letter-spacing: 0.578px; -webkit-tap-highlight-color: transparent; outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 2em;">客訴管理，閉環(huán)跟進(jìn)<p style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">客訴管理實現(xiàn)從投訴登記、核實、分配、處理到客戶反饋<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">完整的全流程閉環(huán)管理，各節(jié)點狀態(tài)實時，確保流程透明可控。<section style="text-align: center;margin-bottom: 8px;"><img src="http://www.bfao.cn/group2/M00/01/25/rBABCmg0MpiAfBcKAAUlP7ccmAE266.png" _src="http://www.bfao.cn/group2/M00/01/25/rBABCmg0MpiAfBcKAAUlP7ccmAE266.png"/></section><span style="color: rgb(178, 178, 178); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 12px; letter-spacing: 0.544px;">客戶投訴<span style="color: rgb(178, 178, 178); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 12px; letter-spacing: 0.544px;"> 同時，系統(tǒng)支持<span style="color: rgb(35, 134, 238); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.5px;">自動提醒與預(yù)警功能，保障問題處理進(jìn)度有序推進(jìn)，將每一次投訴轉(zhuǎn)化為優(yōu)化服務(wù)的契機。<img src="http://www.bfao.cn/group1/M00/0C/00/rBAALWg0MyaAYYgkAAcmhl2QlWk964.png" _src="http://www.bfao.cn/group1/M00/0C/00/rBAALWg0MyaAYYgkAAcmhl2QlWk964.png"/><section style="text-align: center;margin-bottom: 8px;"></section><span style="color: rgb(178, 178, 178); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 12px; letter-spacing: 0.544px;">消息提醒<span style="color: rgb(178, 178, 178); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 12px; letter-spacing: 0.544px;"> <section style="margin-right: 8px; margin-left: 8px; letter-spacing: 0.578px; -webkit-tap-highlight-color: transparent; outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 2em;">#Part 6</section><p style="margin-right: 8px; margin-bottom: 16px; margin-left: 8px; letter-spacing: 0.578px; -webkit-tap-highlight-color: transparent; outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 2em;">客服報表，復(fù)盤分析<p style="-webkit-tap-highlight-color: transparent; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 2em;"><span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">通過客服管理系統(tǒng)的報表功能，全面復(fù)盤客服工作。系統(tǒng)提供回訪匯總表、招攬匯總表等多維度報表<span data-docs-delta="[[20,"蒼穹·汽車云的國際化","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"版"],[20,"支持跨國家和地區(qū)的組織架構(gòu)，具備多時區(qū)協(xié)作、多幣種結(jié)算以及多語言能力，覆蓋新車銷售、售后服務(wù)和二手車交易的全流程，","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"助力","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"汽車經(jīng)銷商建全球統(tǒng)一數(shù)字化管理平臺，實現(xiàn)","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""],[20,"海外合規(guī)運營國運營","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10"],[20,"。","0:\"rgba(0%2C%200%2C%200%2C%200.9)\"|27:\"12\"|31:10|inline-dir:\"ltr\""]]" data-copy-origin="https://shimo.im" style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; color: rgb(73, 73, 73); font-family: PingFangSC-Light;">，助力精準(zhǔn)分析客服環(huán)節(jié)的完成率、失敗原因等關(guān)鍵指標(biāo)，為優(yōu)化服務(wù)策略提供數(shù)據(jù)支持。<section style="text-align: center;"><img src="http://www.bfao.cn/group1/M00/0C/00/rBAALWg0MraAeCjzAAKNzsmNtwg353.png" _src="http://www.bfao.cn/group1/M00/0C/00/rBAALWg0MraAeCjzAAKNzsmNtwg353.png"/></section><span style="color: rgb(178, 178, 178); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 12px; letter-spacing: 0.544px;">招攬匯總表 <p style="-webkit-tap-highlight-color: transparent; margin-top: 24px; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; text-indent: 0em; line-height: 2em;">蒼穹·汽車云「客服管理」，旨在憑借客戶分層、自動化任務(wù)調(diào)度與精準(zhǔn)推功能，助力汽車經(jīng)銷商集團(tuán)提升客戶響應(yīng)效率與服務(wù)質(zhì)量，提升招攬轉(zhuǎn)化率與客戶留存率。<p style="-webkit-tap-highlight-color: transparent; margin-top: 24px; margin-right: 8px; margin-left: 8px; outline: 0px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; text-indent: 0em; line-height: 2em;">用自動化的流程解放顧問雙手，通過及時的關(guān)懷讓客戶滿意，實現(xiàn)長效客戶關(guān)系經(jīng)營。<section style="-webkit-tap-highlight-color: transparent; outline: 0px; letter-spacing: 0.544px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; color: rgb(89, 86, 86); font-size: 13px; visibility: visible; text-align: center;"></section></div>

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